This video series features an engaging interview with Delphine Delaunay, where she discusses her experience tackling quality challenges within an organization. Across five insightful parts, Delphine shares the initial challenges she faced on site, the key topics she addressed, the importance of strengthening the QA (Quality Assurance) organization, and the essential elements that drove success. She also reflects on the challenge of shifting quality culture and the core skills she brought to the mission. This series offers practical insights for professionals focused on quality management, cultural change, and impactful leadership.
First Challenges on Site
In this first video, Delphine Delaunay outlines the initial quality-related challenges she encountered on site, providing context for the work that followed.
Key Topics Tackled on Site
This segment dives into the main areas Delphine focused on during the mission and the strategic topics she addressed with teams and stakeholders.
The Importance of QA Organisation
Here, Delphine discusses why a strong QA (Quality Assurance) organization is essential and how it influences long-term performance and reliability.
Key Elements That Lead to Success
This part highlights the core drivers behind the improvements achieved during Delphine’s mission, including processes, collaboration, and leadership focus.
The Challenge of Changing Quality Culture
Delphine reflects on the challenge of transforming quality culture within the organization — from mindset shifts to adoption of new practices.
